General Childcare Information
All our childcare is extremely popular and places are strictly limited. It is therefore essential to secure your child’s place at time of booking (subject to availability) as numbers are limited and the correct adult:child ratio will always be maintained
Both crèche/club operate from the day after arrival over a 6 day period. If any of our childcare staff are taken ill or unavailable, we may have to withdraw these facilities until we are able to provide suitably qualified staff.
We reserve the right to refuse to accept any child or to withdraw any child from our care, if due to illness or other reasons if it is not possible for us to provide suitable care, or if they pose a potential risk to other children or our staff. Children who are ill cannot be cared for in the crèche/club due to spread of infection to other children and our staff and need to be clear of symptoms for 24hrs. You may be required to provide a Doctors note.
Children not booked into crèche/club when operating or left in their rooms during the evening without supervision are left so entirely at the responsibility of their parents/guardians
Please note: childcare bookings made for Thomson crèche/clubs are non-refundable and we ask that parents/guardians are contactable at all times whilst on the slopes.
Car Seats
Free car seats will be included when booking a private transfer, however infants must be included in counting the number of seats required. Alternatively, if you prefer you can take your own child car seat (please advise at time of booking).
Please note: child seats can not be used on our coach transfers
Babysitting
Babysitting is available locally at approx £7 per hour (subject to availability) with the childcare team and is a private arrangement between yourselves.
Cots and Bed Linen
Travel cots with sheets and a blanket are provided in all of our club hotels and chalets, but you may want to pack your child's favourite blanket from home! These will be made up in your room for when you arrive and must be pre-booked at time of booking at £10 per cot in Europe.
A charge is made locally for cot hire in independant hotels, please ask our Sales team for the approximate daily charge in your chosen hotel.
Evening Childcare
If you are staying in the property where the crèche/club is located then you will receive 1 night’s evening crèche/funzone from 7.30-10pm (if staying in a club hotel) or (babysitting if staying in a chalet) which takes place on your Chalet Host/Chef’s evening off.
For children pre-booked into either full days of crèche or club (and staying in a Club Hotel) they will also receive 5 evenings of free Snuggle/Pyjama Club from 7.30-9.30pm. Both clubs can be booked & paid for locally direct with the childcare staff once in resort, for children not pre-booked into either crèche or club, subject to availability.
Please note: once in resort you will be asked to confirm whether your child/ren will be using their evening club place. All children participating in both the Snuggle & Pyjama Club are advised to have early dinner to ensure they can enjoy all that the evening clubs has to offer. If numbers are low, clubs may be combined.
Family Stations
Because you may need to store or heat up bottles/jar food in our club hotels we have made a fridge, microwave & kettle accessible to you 24hrs a day in our Club Hotels that offer childcare.
Resort kindergartens and ski school facilities
You are able to pre-book a selection of resort kindergartens which are locally run and have been inspected to ensure that they meet the standards you require.
Independently operated resort kindergarten and ski school services will comply with local regulations. Therefore, we have not inspected these facilities or premises and are unable to guarantee that the level of care provided will suite your requirements. Should you have any queries or wish to make a booking please contact the local tourist office – all contact details are available on request. Hotel crèches and other children’s facilities are not operated by Thomsonl and therefore we have no control over their operation and cannot guarantee the level of care provided will suit your requirements
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