Contact us

If there is anything you would like to ask Thomson Ski & Snowboarding, you can get in touch by telephone, email or by post.

If you need flight information, you can call us. Want to book ski childcare? We can do that too. We aim to make your holiday simple, from start to finish. Drop us a line or put it in writing and we'll get back to you as quickly as possible.

  • Reservations

    New bookings

    If you are ready to book your holiday with Thomson Ski then please contact our reservations team using the details below and they will be happy to help you find your perfect ski holiday.

    For Reservations

    Opening hours:

    Monday - Thursday: 9.00am-8.00pm
    Friday: 9.00am-7.00pm
    Saturday: 9.00am-7.00pm
    Sunday: 10.00am-5.00pm

    By phone:

    0871 971 0578*

    * Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

    By email:

    Use our contact form to get in touch with us.

    Leave us a message

    For twin centre and city break holidays to North America

    Opening hours:

    Monday - Friday: 9.00am-5.30pm

    By phone:

    0871 971 0578*

    * Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

    For Japan and Russia

    Opening hours:

    Monday - Friday: 9.00am-5.00pm

    By phone:

    0871 231 2256*

    * Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

    For groups of 10 or more

    Opening hours:

    Monday - Thursday: 9.00am-7.00pm
    Friday & Saturday: 9.00am-7.00pm
    Sunday: 10.00am-5.00pm

    By phone:

    0871 230 8117*

    * Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

    By email:

    Use our contact form to get in touch with us.

    Leave us a message
  • Customer services

    Existing bookings

    If you've already made a booking you may want to add some extras, make a payment, tell us about something that happened while you were away or ask us a question, one of our teams below will be happy to help.

    Make a holiday payment

    Your holiday payments. It's easy to manage your holiday payments- spread them out into smaller parts or just pay off the whole balance. See your booking here or you call us on 0844 415 5578. Calls to 0844 numbers cost 5p per minute plus network extras.

    Opening hours:
    Monday - Friday: 9.00am-5.30pm

    *Please note: Calls to 0844 numbers cost 5p per minute plus network extras.

     

    Before you travel

    0871 971 0578*

    If you have a question about your booking before you travel or would like to make any amendments, contact us by email, telephone or post.

    Opening hours:
    Monday - Thursday: 9.00am-8.00pm
    Friday: 9.00am-7.00pm
    Saturday: 9.00am-7.00pm
    Sunday: 10.00am-5.00pm

    Email us:

    *Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

     

    After you travel

    0871 230 7320*

    If you have recently returned from holiday and have a query or feedback you would like to give please contact us.

    Opening hours:
    Monday - Friday: 9.00am-5.30pm

    Email us:

    *Please note: Calls to 0871 numbers cost 10p per minute plus network extras.

     

  • Media and press

    Press Enquiries

    If you are a member of the media you can contact us using these details. Please note this is for press only. For any customer enquiries, please refer to the sections above.

    For press enquiries

    Marion Telsnig (020 8939 5027)

    Email:

  • Company details

    Company details

    Thomson Ski & Snowboarding is a trading name of TUI UK Limited.

    Company address:
    DST House, St Mark's Hill, Surbiton, Surrey, KT6 4BH
    Registered address:
    TUI Travel House, Crawley Business Centre, Fleming Way, Crawley, West Sussex, RH10 9QL
    Registered company number:
    2830117

Ski holiday enquiry form

Enquiry form for new bookings

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