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Crystal Ski reps
An experienced and dedicated team tend to your every need from the moment you arrive. We recognise that if it's your first ski holiday or you are juggling family responsibilities, that extra bit of help in the first 24 hours is vital. You can rely on our dedicated in-resort team with a 24/7 contact number in case you need us.
Your in-resort service, provided by Crystal Ski, will ensure your holiday runs smoothly from start to finish. Whether to offer advice and tips, deliver your ski gear or look after the kids - our Crystal reps add the little touches that make your ski holiday complete.
The Thomson/Crystal reps were amazing... The hotel staff were always friendly and helpful.
Ms D. Patterson
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Crystal Ski chalet and club hotels
The personal touch of Crystal Ski chalet hosts and club hotel staff for that home-from-home experience.
The chalet was run very well by Crystal staff. The rooms and food were very good. The location was great. A good holiday.
Mr. D. Jones
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Crystal Ski childcare services
Families will have access to Crystal Ski's range of childcare and children's clubs in many of our resorts. We have joined with Crystal Ski to provide all you need for a convenient family ski holiday.
Make sure your whole family enjoys their time in the snow. We'll do our best to help with daytime and evening childcare, pre-bookable baby holiday packs and recommended family resorts.
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Getting the best value
Making your budget go that little bit further is important. The in-resort team's inside knowledge and tips can help you get the best from your holiday whether it be advice on the best value restaurants or in providing a range of activities away from the slopes.
- Lift pass delivery service
- Beat the queues and be the first on the slopes with lift pass delivery direct to your accommodation or to a convenient central point in resort. Look out for the fast pass logo on selected resorts
- Crystal Ski escort service
- This free service is available in selected resorts boasting the ski escort logo. Extended to three days a week, it is the perfect way to enjoy social skiing whilst exploring the best runs and those hidden gems. The local knowledge and expertise of our ski experts ensures you get the most from your time on the slopes.

