ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA Ltd, 30 Park Street, London SE1 9EQ, Registered in England No. 551311 London.
We're here for you
Of course, we don't leave it all to ABTA and ATOL - we're there for you too. Our specialist team in the UK, Personal Concierges and Expert Guides are always on call. And, if something unexpected should cause your holiday to be cancelled, we'll pull out all the stops to find you the very best alternative and make sure you're never out of pocket.
We hold an ATOL licence issued by the Civil Aviation Authority and are members of ABTA. When you book a package holiday with us you can be confident that your money is safe. ATOL and ABTA will ensure that you are repatriated or given a full refund in the unlikely event of our financial failure, and if you have booked a package holiday with us.